ITIL® Certification – IT Service Management
There are several sources for best practices including public frameworks, standards and the proprietary knowledge of organizations and individuals. ITIL® (ITIL® is a registered trade mark of AXELOS Limited) is the most widely recognized and trusted source of best-practice guidance in the area of ITSM. This course will enable organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth.
ITIL® Foundation qualification is the first level which ensures that you will gain sufficient knowledge and understand the service management methodology. On successfully passing ITIL ® Foundation certification exam you will be able work effectively on ITIL environment.
Candidates who seek a basic understanding of the ITIL Framework and how it can be used to improve quality of IT Service Management within the organization.
ITIL® Foundation is ideal for classroom, virtual and online self - paced learning.
There are no prerequisites for this course. A general understanding about IT Service Management will be sufficient.
Continual Service Improvement