ITIL4® Specialist Drive Stakeholder Value


The ITIL® 4 Specialist Drive Stakeholder Value module drives IT professionals to further interact with their stakeholders and influence and improve the user experience across a much wider framework
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ITIL4® Specialist Drive Stakeholder Value Overview

The ITIL 4 Foundation certification is designed as an introduction to ITIL 4.It enables candidates to have an understanding of an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services of ... IT Service Management and how it has evolved to adopt modern technologies and ways of working. Viewmore

Key Features

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  • Money Back Guarantee (T&C*)
  • Includes material and exam fee
  • Best price in the industry
  • Express certification
  • 18 PDUs
  • AXELOS accredited course material
  • Courses led by experienced Instructors
Certificate of Achievement

ITIL4® Specialist Drive Stakeholder Value in New York Change Location

Self Paced

  • High quality content developed by industry experts
  • Tailored and optimized for best results
  • Metrics and KPI's to measure your progress
  • Best in class practice tests and learning tools
  • Career guidance and support 24x7
No online courses are available

Virtual Instructor Led

  • Live class led by best instructors in the industry
  • Best in class LMS to increase maximum engagement
  • Connect, discuss and upskill with fellow participants
  • Everything included from self study package
  • Career guidance and support 24x7
3 Days Exam Included

USD 1499

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Helping organizations transform at scale
  • Multiple course delivery methods (Online self paced, Instructor led classroom and Virtual).
  • Corporate learning platform empowers your organization stay ahead within budget.
  • Custom training plans tailored to your teams, projects and business objectives.
  • Data, reports to analyze skill gaps and progress.
  • Course plans and case studies created by expert trainers.
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Benefits

Average annual salary for a job role with this certification course

ITIL4® Specialist Drive Stakeholder Value Course Details

The ITIL 4 Foundation certification is designed as an introduction to ITIL 4.It enables candidates to have an understanding of an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services of IT Service Management and how it has evolved to adopt modern technologies and ways of working.

The exam format of ITIL® Foundation V4​ is as follows:

  • Multiple choice examination questions
  • 40 questions
  • 26 marks required to pass (out of 40 available) - 65%
  • 60 minutes’ duration
  • Closed book.

The ITIL® Foundation V4 certificate is aimed for:

  • Those who require a basic understanding of the ITIL framework
  • Those who want to understand how ITIL can be used to enhance IT service management
  • IT professionals or others working within an organization that has adopted ITIL.

However, the ITIL Foundation certification can benefit anyone who has an interest in IT service management.

To take the ITIL Foundation exam, no pre-requisite is required.

The ITIL® Foundation V4 course covers the following topics:

  • A holistic approach to the facilitation of co-creation of value with customers and other stakeholders in the form of products and services.
  • The guiding principles of ITIL 4.
  • The four dimensions of Service Management.
  • Key concepts from Lean, Agile, DevOps, and why these are important to deliver business value.
  • How ITIL practices described in ITIL 4 will maintain the value and importance provided by the current ITIL processes, whilst at the same time expand to be integrated to different areas of service management and IT, from demand to value.

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Learn from experienced trainers with an average industry and subject matter experience of 15 years working in some of the top companies across the globe.

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Frequently Asked Questions

You can enroll for an online, classroom or virtual course directly from our website by filling up the booking form. Alternatively, you can contact our sales team who can book you for a course.

We have 3 modes of payment-

a) Using PayPal account

b) Using credit or debit card

c) Wire transfer

The credentials for the online course will be emailed to you within 2 hours of your enrollment and payment of the course price. The hard copy materials for the virtual training will be shipped to you 7 days before the class commencement date.

The payment must be done before the training starts. For classroom and virtual at least 15 days before the class commencement date. For online mode of training the materials will be accessible only after the receipt of course fees.

After completing the course you will receive the course completion certificate from Certprime as well as the PDU certificate. After successfully passing the ITIL® Foundation V4 Certification exam you will receive the certificate from the exam body (AXELOS).

If you fail in the first attempt you can ask for a free retake or ask for a refund. Kindly refer to our money back guarantee policy*.

It will take 2 to 3 days to successfully pass your exam and get certified.

After successfully passing your certification exam, you can validate your certificate immediately in the Peoplecert portal. You can choose your name to be displayed in the successful candidate register (AXELOS website). However, you need to opt for this during exam registration and it may take up to 5 weeks to have your name listed after successfully passing the exam.

If you fail in the first attempt you will be given a free retake. If you fail on the second attempt you can ask for a refund. Refer to our money back guarantee policy.*

You can ask for a refund within 24 hours of enrollment. Kindly refer our refund policy*.

ITIL Foundation is the first step in the ITIL Expert ladder. Also it helps to realize business growth, change and transformation. The ITIL Foundation course from Certprime enables you to grow in your career by acquiring the best knowledge in IT Service Management.

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