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The Professional Cloud Service Manager (PCSM) certification enables participants to design and deliver Cloud services. The certification provides a hands-on, practical approach to understand how Cloud Computing and Cloud-based services impact operations, and how to adapt existing processes to deliver better services.
Candidates can choose to take the Professional Cloud Service Manager exam paper based or computer based exam.
The exam format of Professional Cloud Service Manager as follows:
The Professional Cloud Service Manager Certification aims at:
There are no prerequisites. It is recommended that participants have achieved the Cloud Technology Associate certification (or its equivalent) and that participants are conversant in Cloud concepts and vocabulary. Participants further benefit from a strong background in IT Service Management, who have completed one or more ITIL certifications or who have practical experience in IT Service Management best-practices.
The Professional Cloud Service Manager course covers as follows:
Module 1: Cloud Service Management Fundamentals
Module 2: Cloud Service Management Roles
Module 3: Cloud Service Strategy
Module 4: Cloud Service Design, Deployment and Migration
Module 5: Cloud Service Management
Module 6: Cloud Service Economics
Module 7: Cloud Service Governance
Module 8: Showing the Value of Cloud Services to the Business
Module 9: Popular Service Management Frameworks
Multiple course delivery methods (Online self paced, Instructor led classroom and Virtual).
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Custom training plans tailored to your teams, projects and business objectives.
Data, reports to analyze skill gaps and progress.
Course plans and case studies created by expert trainers.
Free continual learning support to find opportunities for growth.Contact Us
You can enroll for an online, classroom or virtual course directly from our website by filling up the booking form. Alternatively, you can contact our sales team who can book you for a course.
We have 3 modes of payment-
a) Using PayPal account
b) Using credit or debit card
c) Wire transfer
The credentials for the online course will be emailed to you within 2 hours of your enrollment and payment of the course price. The hard copy materials for the virtual training/classroom training will be shipped to you 7 days before the class commencement date.
The payment must be done before the training starts. For classroom and virtual at least 15 days before the class commencement date. For online mode of training the materials will be accessible only after the receipt of course fees.
After successfully passing the Professional Cloud Service Manager exam you will receive the certificate from the Certification body (CCC).
If you fail in the first attempt you can ask for a free retake or ask for a refund. Kindly refer to our money back guarantee policy*.
If you fail in the first attempt you will be given a free retake. If you fail in the second attempt you can ask for refund. Refer to our money back guarantee policy*.
You can ask for a refund within 24 hours of enrollment. Kindly refer to our refund policy*.
After successfully passing your certification exam, you can validate your certificate immediately in the EXIN portal. Your name will be displayed in the successful candidate register (EXIN website).
Yes. Certprime is an accredited training organization (ATO) which is accredited to CCC and EXIN for providing Professional Cloud Service Manager Training.
The PCSM certification provides a hands-on, practical approach to understanding how cloud computing and Cloud-Based services impact IT operations, and how to adapt existing processes to deliver better services. The certification takes Cloud induced factors and existing best practices, including ITIL®, into account to bridge Service Management gaps in Cloud adoption.
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