EXIN ITSM Specialist Certification Training


EXIN ITSM Specialist Certification Training based on ISO/IEC 20000:2011 aims mid-level IT Service Management professionals who monitors and reports on the performance and effectiveness of Service Management.
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Information Technology

EXIN ITSM Specialist Certification Training Overview

The EXIN IT Service Management Specialist certificate specifically describes the practical activities and competences of the Specialist-level member of an IT organization. This skill set builds on the foundation knowledge, taking the high-level information gained in the Foundation course and providing additional depth and practical context. The Specialist has a much more ‘global’ view of the standard as well as the daily activities required to maintain or achieve ISO/IEC 20000 implementation. The Expert possesses the competences to provide the necessary guidance and direction for the Specialist activities as well as lead and manage the Service Management program

Key Features

  • Money Back Guarantee (T&C*)
  • EXIN accredited course materials and exam fee
  • Best price in the industry
  • Express certification
  • Courses led by experienced Instructors
Certificate of Achievement

EXIN ITSM Specialist Certification Training in New York Change Location

Self Paced

  • High quality content developed by industry experts
  • Tailored and optimized for best results
  • Metrics and KPI's to measure your progress
  • Best in class practice tests and learning tools
  • Career guidance and support 24x7
No online courses are available

Virtual Instructor Led

  • Live class led by best instructors in the industry
  • Best in class LMS to increase maximum engagement
  • Connect, discuss and upskill with fellow participants
  • Everything included from self study package
  • Career guidance and support 24x7
3 Days Exam Included

USD 799

Business

Helping organizations transform at scale
  • Multiple course delivery methods (Online self paced, Instructor led classroom and Virtual).
  • Corporate learning platform empowers your organization stay ahead within budget.
  • Custom training plans tailored to your teams, projects and business objectives.
  • Data, reports to analyze skill gaps and progress.
  • Course plans and case studies created by expert trainers.
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Benefits

Average annual salary for a job role with this certification course

EXIN ITSM Specialist Certification Training Course Details

The EXIN IT Service Management Specialist certificate specifically describes the practical activities and competences of the Specialist-level member of an IT organization. This skill set builds on the foundation knowledge, taking the high-level information gained in the Foundation course and providing additional depth and practical context. The Specialist has a much more ‘global’ view of the standard as well as the daily activities required to maintain or achieve ISO/IEC 20000 implementation. The Expert possesses the competences to provide the necessary guidance and direction for the Specialist activities as well as lead and manage the Service Management program

Candidates can choose to take EXIN ITSM Specialist exam paper based or computer based exam.

The exam format of EXIN ITSM Specialist exam as follows:

  • Multiple choice
  • 60 questions per paper
  • 65 percentile required to be passed
  • Closed book

Specialist in ITSM is intended for those who are involved in a practical way in :

Planning, implementing and managing a service management system (SMS)

Monitoring and reporting on the performance and effectiveness of Service Management

  • The training Expert in IT Service Management based on ISO/IEC 20000 by an EXIN accredited training provider 
  • Successful completion of the Practical Assignments assessed by an EXIN accredited training provider 
  • Successful completion of the exam Expert in IT Service Management based on ISO/IEC 20000

Module 1. Planning the provision of services

Module 2. Managing the provision of services

Module 3. Measuring, monitoring and reporting on the provision of services

Module 4. Improving the provision of services

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Learn from experienced trainers with an average industry and subject matter experience of 15 years working in some of the top companies across the globe.

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Frequently Asked Questions

You can enroll for an online, classroom or virtual course directly from our website by filling up the booking form. Alternatively, you can contact our sales team who can book you for a course.

We have 3 modes of payment

 a) Using PayPal account

b) Using credit or debit card

c) Wire transfer

The credentials for the online course will be emailed to you within 2 hours of your enrollment and payment of the course price. The hard copy materials for the virtual training/classroom training will be shipped to you 7 days before the class commencement date.

The payment must be done before the training starts. For classroom and virtual at least 15 days before the class commencement date. For online mode of training the materials will be accessible only after the receipt of course fees.

After successfully passing the EXIN ITSM Specialist exam, you will receive the certificate from the Certification body EXIN.

If you fail in the first attempt you can ask for a free retake or ask for a refund. Kindly refer to our money back guarantee policy*.

If you fail in the first attempt you will be given a free retake. If you fail in the second attempt you can ask for refund. Refer to our money back guarantee policy*.

You can ask for a refund within 24 hours of enrollment. Kindly refer to our refund policy*.

After successfully passing your certification exam, you can validate your certificate immediately in the EXIN portal. Your name will be displayed in the successful candidate register (EXIN website).

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