ITIL® Intermediate SS Certification Training


ITIL® Intermediate SS Certification Training accredited by AXELOS aims at strategic aspects of services to design, develop, and implement Service Provider Strategy that aligns to the organizational strategy.
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Information Technology

ITIL® Intermediate SS Certification Training in New York Change Location

Self Paced

90 Days Exam Included
USD 710

Virtual Instructor Led

3 Days Exam Included

USD 1560

webinar
9:00AM - 6:00PM
(CST)
webinar
9:00AM - 6:00PM
(CST)
webinar
9:00AM - 6:00PM
(CST)
webinar
9:00AM - 6:00PM
(CST)

Traditional Classroom

No public classroom courses have been announced. For corporate classes, please write to us at info@certprime.com

Key Features

  • Certprime Pass Guarantee*
  • Money Back Guarantee (T&C*)
  • Includes material and exam fee
  • Best price in the industry
  • Express certification
  • 18 PDUs
  • AXELOS accredited course material
  • Courses led by experienced Instructors

Certification specifics

The Service Strategy is the part of Lifecycle category, which leads to the ITIL® EXPERT level and it is one of the five service lifecycle modules which enables you to design, development and then implement on organization strategy. Service Strategy focuses on helping every individual to improve and develop over the long term.

Candidates can choose to take the ITIL® Intermediate SS exam paper based or computer based exam.

The exam format of ITIL® Intermediate SS as follows:

  • Multiple choice
  • 8 questions per paper
  • 28/40 or 70% percentile required to be passed
  • Time duration: 90 minutes
  • Closed book

The ITIL Intermediate SS​ certification aims at:

  • Chief Information Officers (CIOs)
  • Chief Technology Officers (CTOs)
  • Tech managers
  • Supervisory Staff
  • Team Leaders
  • Service Designers
  • IT Architects
  • IT Planners
  • IT Consultants

However not restricted to only this IT but can be valuable for any service based industry.

Candidates who wish to pursue ITIL Intermediate courses/ certifications should be ITIL Foundation certified.

The ITIL® Intermediate SS course covers the following topics:

  • Introduction to Service Strategy
  • Service Strategy principles 40 questions per paper
  • Service Strategy processes
  • Governance
  • Organizing for Service Strategy
  • Technology considerations
  • Implementing Service Strategy
  • Challenges, critical success factors, and risks
For Business
Helping organizations transform at scale

Multiple course delivery methods (Online self paced, Instructor led classroom and Virtual).

Corporate learning platform empowers your organization stay ahead within budget.

Custom training plans tailored to your teams, projects and business objectives.

Data, reports to analyze skill gaps and progress.

Course plans and case studies created by expert trainers.

Free continual learning support to find opportunities for growth.

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Frequently Asked Questions

We have 3 modes of payment-

a) Using PayPal account

b) Using credit or debit card

c) Wire transfer

The credentials for the online course will be emailed to you within 2 hours of your enrollment and payment of the course price. The hard copy materials for the virtual training will be shipped to you 7 days before the class commencement date.

The payment must be done before the training starts. For classroom and virtual at least 15 days before the class commencement date. For online mode of training the materials will be accessible only after the receipt of course fees.

After completing the course you will receive the course completion certificate from Certprime as well as the PDU certificate. After successfully passing the ITIL Intermediate exam for Service Strategy Certification exam you will receive the certificate from the exam body (AXELOS).

 

If you fail in the first attempt you can ask for a free retake or ask for a refund. Kindly refer to our money back guarantee policy*.

Yes. Certprime is an accredited training organization (ATO) which is accredited to AXELOS and Peoplecert.

After successfully passing your certification exam, you can validate your certificate immediately in the Peoplecert portal. You can choose your name to be displayed in the successful candidate register (AXELOS website). However, you need to opt for this during exam registration and it may take up to 5 weeks to have your name listed after successfully passing the exam.

If you fail in the first attempt you will be given a free retake. If you fail in the second attempt you can ask for refund. Refer to our money back guarantee policy.*

You can ask for a refund within 24 hours of enrollment. Kindly refer our refund policy*.

ITIL Service Strategy is the core point of the Lifecycle Module. It focuses on an approach which is market driven and helps the organization to develop and grow. It helps to develop and implement services which are required to support business goals and objectives.

 

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